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Wi-Fi Terms and Conditions

Welcome to the Event Wi-Fi network (“Event Wi-Fi”) brought to you as a free service by Ipswich City Council (ABN 61 461 981 077) (‘Council’).

These terms and conditions (Terms) are between Council and you. By using the network you agree to be bound by these Terms. If you do not wish to be bound by the Terms you must discontinue your use of the Event Wi-Fi.

Council reserves the right to amend the network service and these Terms at any time and without notice. Any changes to the Terms will be effective as soon as they are published. By using the Event Wi-Fi you accept the Terms in force at the time of access.

For the purposes of these Terms any reference to ‘you’ or ‘your’ includes, but is not limited to, the owner and authorised user of the computer or mobile device used to access this network.

1. Speed and reliability of the hotspot

The network provides you with free broadband internet access. However, the speed and through-put of the Event Wi-Fi will vary depending on a number of factors, including but not limited to:
• the capabilities of your wireless enabled device
• the physical location of the wireless access points
• Event Wi-Fi user traffic during time of access
• general internet congestion
• wireless signal interference; and
• the location of your wireless enabled device within the precinct while accessing the Event Wi-Fi.

Council will use reasonable endeavours to provide you with a reliable, stable and secure access to the Event Wi-Fi but does not promise that the access to the Event Wi-Fi will be continuous, fault-free, secure or accessible at all times. The Event Wi-Fi access is not suitable for supporting any application or use which requires continuous, fault-free Event Wi-Fi connectivity or uninterrupted data traffic flow.

Without limiting any other provision of these Terms , Council will not be liable if the Event Wi-Fi access becomes unstable, un-secured, slow or unavailable for any reason whatsoever.
Reasonable endeavours will be used to monitor and attend to any network faults, malfunctions or other problems associated with network access but Council will not be liable if such faults, malfunctions or problems occur with the Event Wi-Fi and shall not be obligated to rectify any such faults, malfunctions or problems associated with the Event Wi-Fi within any specified timeframe.

2. Logging in/out of the Event Wi-Fi

You are responsible for providing your own computer or mobile device (wireless enabled device) that is capable of accessing the Event Wi-Fi with its own power source. Council does not provide power, information technology advice or assistance to any user of the Event Wi-Fi.

You must not use the Event Wi-Fi under any circumstances if you do not have express permission of the lawful owner of the wireless-enabled device.

To use the Event Wi-Fi you need to access the Event Wi-Fi with your wireless-enabled device and accept these terms by selecting ‘Submit’.

There is no requirement to log out of (quit) the Event Wi-Fi.

You may be automatically be logged-out of the Event Wi-Fi if:
• your access to the Event Wi-Fi is terminated by the provider in accordance with these Terms;
• the wireless connection of the Event Wi-Fi you are accessing is lost, disconnected or becomes out of range;
• you exceed the maximum usage allowed; or
• if you exceed an internet session of one (1) hour.

If you are in the process of downloading a file and you lose connection or are automatically logged-out of the Event Wi-Fi, your partially downloaded file will not be saved and/or be recoverable. Council recommends that you save your work regularly while using the Event Wi-Fi and/or take the necessary precautions to prevent such occurrences.

If you are automatically logged out of the Event Wi-Fi, you will need to log in again to gain access to the hotspot. There is no guarantee that you will be able to immediately log back in to the Event Wi-Fi in the event that you are automatically logged out.

3. User obligations and limitations

The Event Wi-Fi must be used in accordance with the law and in an ethical manner.
You must not use the Event Wi-Fi:
• for any illegal, improper or malicious purpose;
• to transmit a computer virus knowingly;
• to access other computers or data on the internet without permission;
• to publish or distribute material that is obscene, defamatory, abusive or that violates any law or regulation;
• to conduct an illegal business;
• to alter or modify any radio transmission equipment; or
• in a way which could cause the Council to be in breach of any law, code, or instrument which governs its conduct to incur a liability to any third party or entity

Council may immediately terminate and block your access to the Event Wi-Fi if you access the Event Wi-Fi in contravention of these Terms or for any other reason it deems appropriate.

4. Privacy policy

Council does not capture personal information of individuals accessing the Event Wi-Fi unless the user opts into providing that information while using the Event Wi-Fi. If the user does opt in to providing personal information, then Council will deal with the information in the manner set out in its privacy statement and personal information digest.

The Event Wi-Fi automatically detects WiFi enabled devices in the coverage area. The Event Wi-Fi uses the beacons that every Wifi enabled device periodically emits to collect information about the number and movements of devices in the coverage area .

Further, once the Terms have been agreed to by you, the Council will record information relating to use of Event Wi-Fi. Information recorded includes:
• the MAC address of the device;
• the web browser type and/or operating system information used by the enabled device;
• location of the device accessing Event Wi-Fi;
• time of log on and log off;
• web services accessed by a device; and
• if a device has previously logged on to the service.

The MAC address of the device that has accessed the Free Public Wi-Fi is used to obtain this information. A device’s MAC address does not provide any personal details about the individual who owns or is using the device. MAC addresses are made anonymous with an irreversible encryption before storage in a data centre.

Once you open an internet browser , Council will capture and process information about the web browser type and/or operating system information used by the enabled device in order to determine the most effective and/or customised means of displaying the requested website on your device.

5. Disclaimer of warranties

The Internet is an inherently insecure communication medium. While Council will use reasonable endeavours to provide secure access through this Event Wi-Fi it cannot guarantee the security of the Event Wi-Fi at any time. You are solely responsible for any information or data uploaded, downloaded or otherwise communicated via the Event Wi-Fi and you are responsible for keeping all usernames, passwords and other security-based information secure and private at all times.

Without limiting any other provisions of these Terms, Council shall not, in any way, be liable to you for any kind of loss or damage incurred as a result of your use of the Event Wi-Fi including but not limited to any viruses you may become subject to during your use of the Event Wi-Fi.

Council strongly recommends you install a personal firewall on your wireless-enabled device to block unwanted traffic or downloads to your device.

Your access to and use of this Event Wi-Fi is at your own risk.

Without limiting the above, Council makes no warranties or representations as to the accessibility, security, stability or reliability of this Event Wi-Fi and the provider specifically disclaims any liability or responsibility for any Event Wi-Fi faults, failures or interruptions or the accuracy, timeliness, completeness, security or reliability of any communications (including, without limitation, any transactions) made using the Event Wi-Fi.

To the maximum extent permitted by law, all warranties, conditions and representations about the Event Wi-Fi, the availability of the Event Wi-Fi for access and use and the information provided on the Event Wi-Fi are excluded. In particular, to that extent, Council excludes:
• any warranty that access to the Event Wi-Fi will be uninterrupted or error-free;
• that any defects will be corrected;
• that the Event Wi-Fi, or the server that makes it available, are free of viruses or other harmful components; and
• that the materials published relating to the Event Wi-Fi will be correct, accurate, timely or otherwise reliable.

6. Release and indemnity

By accepting the Terms, you release and discharge Council for any liability which might arise from the use of Event Wi-Fi, including liability in relation to defamatory or offensive material or any breach of the copyright which may occur as a result of use.

You agree to indemnify and must defend and hold harmless Council, its employees and agents, from and against all loss, damage, liability, charge, expense (including all reasonable legal and other professional costs on a full indemnity basis) of any nature or any kind arising from your breach of these terms.

7. General

These terms are governed by the laws in force in Queensland, Australia and the parties agree to be bound by the non-exclusive jurisdiction of the Courts of Queensland, Australia.
If any provision in these Terms is void or unenforceable, that provision shall be read down to the extent necessary to make it valid and enforceable and to the extent that it cannot be so read down, shall be deemed to be severed from these Terms.

Acknowledgement Of Country