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Terms and Conditions


The material contained on the Website under the domain name resides on a server in the state of Queensland, Australia.

All materials, including source code, pages, documents, graphics, logos, audio and video, on this site are copyright © Ipswich Civic Centre. Apart from any fair dealing for purposes of private study, research, criticism or review, as permitted under the Copyright Digital Amended Act 2000 and Copyright Act 1968, no part may be reproduced in any form or by any means (electronic, mechanical, micro-copying, photocopying, recording, magnetic or optical storage or otherwise) or transmitted, broadcast or published without prior written consent of the Ipswich Civic Centre.

Request to use Ipswich Civic Centre Logo

Laws governing intellectual property protect the Ipswich Civic Centre logo. Authorisation to use the Ipswich Civic Centre must be obtained before use, this includes copying the image to another Website or using an embedded link to the logo on our site. Authority for approved use of the logo are to be requested in writing to [email protected] or PO Box 191 Ipswich QLD 4305.

Applications will be assessed under policy 47/03 on an individual basis, in accordance with the Ipswich Civic Centre  Style Manual adopted by Ipswich Civic Centre, and will be granted under the conditions of a licence agreement between Ipswich Civic Centre and the applicant.

Linking to Ipswich Civic Centre

Ipswich Civic Centre is always pleased when an external Website refers to our site. However, linking must abide by the Ipswich Civic Centre linking conditions. Specifically, the Ipswich Civic Centre Website must be opened as a new page and not framed, overlaid or other wise implied to be part of the referring site. Improper use of framing by other sites may be considered by Ipswich Civic Centre as a breech of copyright. This practice misleads visitors to the actual authorship of the framed pages and may be considered a breech of copyright.


Your user identity or email address is not recorded unless you contact us via email, in writing or via online feedback forms. Your email address will only be used for the purpose for which you provide it. Be aware that social media platforms like Facebook and Twitter are public spaces on the internet.

It is your responsibility to maintain your privacy settings and updates on any social media platforms including but not limited to Facebook and Twitter.

Social Media Use

The Ipswich Civic Centre Box Office and Ipswich City Council’s Marketing Branch manage our social media accounts.

Will the Civic Centre respond to my replies or direct messages?
We will endeavour to reply to your message, however we are not always able to reply individually to all the messages we receive. We monitor the accounts during business hours only.

In the unlikely event that Facebook and Twitter are unavailable we accept no responsibility for lack of service due to downtime.

In the event of an emergency
In the event of an emergency in the Ipswich area, please contact the following:

Ipswich City Council
After Hours Emergency Calls  3810 6666

Other Emergency Services
Police Services 000 – Queensland Police
Fire Brigade 000 – Queensland Fire and Rescue Service
Ambulance 000 – Queensland Ambulance
SES 13 25 00
Energex 13 62 62
Ipswich Hospital 3810 1111
St. Andrews 3281 1900

Please click here for more contact information

Formal requests, comments or enquiries
You should contact Ipswich City Council by phone, email or in writing if you have a formal request, comment or enquiry. We consider social media to be an informal communication channel. Direct messages are not considered as official correspondence. ‘Correspondence’ means communications written, faxed, emailed or by other means that includes your proper name and contact information in order for us to act on your enquiry.

Our following of other social media accounts does not imply any endorsement by Council.

Whilst Ipswich City Council endeavours to maintain the currency and accuracy of information published on this channel, it does not guarantee that the information is accurate, complete, or current, or that the data is free from defects or malicious code such as viruses. It is advisable that users ascertain the currency of information immediately prior to use. Ipswich City Council disclaims all responsibility for any loss or damage which may arise from the use of social media channels.

Links to external websites and user accounts are provided as a convenience to users and such sites and associated content are not under the control of Ipswich City Council. The inclusion of any link does not imply endorsement of that website, service or person by Ipswich City Council. Ipswich City Council is not responsible for the content or reliability of links, or for any loss or inconvenience arising from their use.